Internal Revenue Service United States Department of the Treasury
e-services On-line Tutorials Help Mailbox


Expired, Forgotten or Lost Password or PIN

If you have expired, forgotten or lost either your Password or PIN you must repeat the Authentication and Confirmation process. This includes creating both a new Password and PIN.

We will issue a registration confirmation code to you via the U.S. Postal Service, if the information you provide matches our data. You must log back into our web site within 28 days of your registration submission and enter the confirmation code to complete the registration process.

IMPORTANT: Please print a copy for your records before you submit your entries for processing.

   
   
(MM/DD/YYYY)
Adjusted Gross Income (AGI)

Please provide your Adjusted Gross Income (AGI) from your most recent individual income tax return, Form 1040, 1040A, etc. Your AGI amount must agree with what was submitted on your original return prior to any amendment you may have made or any IRS adjustments. We suggest using your AGI from the prior year if your most recent return was filed within the last 4 to 6 weeks. If you filed last year's tax return after November 1, please use your AGI of the prior year tax return.

Choose one of the available tax years and enter your AGI.
Whole dollars only

The last address you provided the IRS on your individual tax return, Form 1040, 1040A, etc. or Change of Address, Form 8822, will be used to send you a registration confirmation code. You must provide us with your new home address if it has since changed. Upon confirmation of your registration, we will update your taxpayer home address under your SSN only. If you last filed as a secondary taxpayer on a joint return, we will not update the address information under the primary SSN on the account.

Has your taxpayer address changed as explained above?
Please enter new address below if the answer is yes.

Warning! Completing these fields will change your address of record with the IRS.



Please select your preferred Password and Personal Identification Number (PIN).
(You must type password and PIN twice)

Rules governing the creation of the Password, and PIN have been created to further enhance the security of e-services. The most commonly encountered rules are identified below. Select this link to see the full set of password and PIN rules.
 Password must be at least 8 characters long, must contain both letters and numbers, case sensitive, cannot be the same as the username
 PIN must be 5 digits only, cannot be all the same digits.


Terms and Conditions

Please read the following Privacy Act and conditions of use that explain why we are requesting the registration information, how it will be used, and your responsibilities as a registered user of e-services. After reading, please click on the Accept button to continue your registration.

If you do not accept the presented Terms and Conditions, you will not be granted access to e-services.

The registration information you entered will then be deleted and you will be returned to the e-services welcome page.

Privacy Act Notice:
The Privacy Act of 1974 requires that when we ask individuals for information about themselves, we state our legal right to ask for the information, why we are asking for the information, and how it will be used. We must also tell you what could happen if we do not receive all or part of the information, and whether your response is voluntary, required to obtain a benefit, or mandatory.

Our legal right to ask for information is 5 U.S.C. 301 and the Internal Revenue Code Sections 6001, 6011, 6012 and applicable regulations. The registration information we are requesting is used to create an e-services account for you and authenticate your identity, in other words, to ensure you are who you say you are. The information may not be disclosed except as provided by Section 6103 of the Internal Revenue Code. We may give the information to the Department of Justice and to other Federal agencies, as provided by law. We may also give it to cities, states, the District of Columbia and U. S. commonwealths or possessions to carry out their tax laws. We may give it to foreign governments because of tax treaties they have with the United States. Your participation in the e-services program is voluntary. As such, your responses to any of the registration questions are entirely voluntary. However, if you do not provide all or part of the information required to create your account and authenticate your identity, you will not be eligible for access to e-services.

Paperwork Reduction Act Notice:
The collection of information contained in e-services has been reviewed and approved by the Office of Management and Budget in accordance with the Paperwork Reduction Act (44 U.S.C. 3507) under control number 1545-1823. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless the collection of information displays a valid control number. Books or records relating to a collection of information must be retained as long as their contents may become material in the administration of any internal revenue law. Generally, tax returns and return information are confidential, as required by 26 U.S.C. §6103. The following table identifies the estimated length of time to complete the various e-services processes. This includes the time it will take to read the instructions, gather the necessary facts and enter the required information.

e-services Product Estimated Time to Complete
Registration 20 minutes
TIN Matching Application 10 minutes
TIN Matching Interactive Session 10 minutes

If you have comments concerning the accuracy of these time estimates or suggestions for reducing this burden, we would be happy to hear from you. You can write the Internal Revenue Service Tax Forms Committee, Western Area Distribution Center, Rancho Cordova, California 95743-0001.

Your Registration Obligations:
As an e-services user, you agree to provide true, accurate, current and complete information about yourself as prompted by the registration process and that you will maintain and promptly update this data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, obsolete or incomplete, or there are reasonable grounds to suspect that such information is untrue, inaccurate, obsolete or incomplete, the IRS has the right to suspend or terminate your account and refuse any and all current or future use of e-services.

Member Account, Password and Security:
As part of the registration process, you selected a username, password and PIN. You are responsible for maintaining the confidentiality of this information. While it may be necessary to disclose your username or PIN to an IRS employee or other individual, you agree not to disclose your password to anyone. You are fully responsible for all activities that occur under your password. IRS personnel do not have access to your password and should never ask you for it.
You agree to immediately notify the IRS at 1-866-255-0654 (international callers use 512-416-7750) of any unauthorized use of your password or account, or any other breach of security and ensure that you exit from your account at the end of each session.

If you do not accept the presented Terms and Conditions, you will not be granted access to e-services.
The registration information you entered will then be deleted and you will be returned to the e-services welcome page.




You may do either of the following:
  • Select Accept to submit all your entries.
  • Select Decline to discard all your entries.


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